[fa icon="plus-square"] Can we bring a spouse?

Yes you can bring a spouse or significant other.

Please note that your guest's flight cost will not be covered by Homeside.  We have simplified the process so that the guests flight cost will come directly out of your paycheck.  Homeside will cover the hotel and transfer costs for your guest.

 

Please no kids.

[fa icon="plus-square"] When must we RSVP by?

All RSVP's must be received by January 20th!  Please make sure your RSVP is on time to secure your spot in the March trip.

 

 

[fa icon="plus-square"] What are my flight details?

Please complete flight requests here: CBT Homeside Registration Form 2019

Please email the returned form to Marissa.lee@cbtravel.com and  CC: kmiculka@gohomeside.com

 

[fa icon="plus-square"] Is airport transportation provided?

For those arriving on the group sponsored dates airport transfers will be provided by Homeside through Amstar group transfers.  For those extending on their own they will be responsible for booking their own airport transfers.

For those individuals looking for a transfer service feel free to reach out to either of the companies below to book your own transfers. 

https://www.cancunairporttransportations.com/ (More affordable option)

or 

https://www.amstardmc.com/#/airport-transfers (Group Transfer Company)

 

Arrivals: After you exit the plane, claim your luggage, pass through Customs and fully exit the airport (pass the timeshare people in the arrival room) you will see an Amstar representative holding a “Homeside” sign.  Please provide them with your full name and they will escort you to the buses for transport.

 

[fa icon="plus-square"] Can I come early or extend my trip?

Yes, please complete that request on the registration form under special requests.  The cost per night is $500 for Double Occupancy.  The cost per night for Single Occupancy is $450 per night.

 

 

[fa icon="plus-square"] How are activities being handled?

This year there will be no individual activities sponsored.

 

[fa icon="plus-square"] Should I be concerned about safety in Mexico?

Safety Concerns:

Obviously there has been recent events in Mexico that has led to heightened safety concerns for overseas travelers.  From my personal experience I have spent over 35 days in Mexico in 2018 and have felt nothing but safe while here.  Once you arrive you will feel nothing but safe on resort, I can promise you that!  You will notice police presence on the highway down to the resort which is for everyone’s safety and has been increased in recent months. Mexico has committed to ensure safety of all tourists so have added military surveillance including navy patrol on the beaches and in the ocean along with random police vehicle checks. If you have any questions at all please reach out to me and I can do my best to answer them.  We do request all guests stay on resort during your stay to ensure the safety of all.

[fa icon="plus-square"] This property is all-inclusive, is there anything not included?

The big items that are not included are Motorized Watersports (non-motorized are included), Spa and Hair Salon services, all lessons (scuba, tennis, etc), laundry/dry cleaning, gift shop purchases, and Starbucks coffee shop.  

Mini bar drinks are included but ordering bottles from room service menu is not included**

Also in the restaurants, wine by the bottle, sake by the bottles and imported beers at specialty outlets are not included.

If it states a price and a charge, assume that the item will not be included in the all-inclusive package and you will need to cover that personally.  

 

This is a fully all-inclusive hotel so this should not be a problem.

 

[fa icon="plus-square"] If the itinerary changes, how will I stay updated?

There will be two options.

1.  All updates and changes will be communicated to you through email in a timely manner.  This means you should be using the hotel wi-fi once a day to check for any updates or special events added.

2.  The website will also have all updates posted before the event and during the event.